Service Status

The Service Status feature provides users with information on the status of Messaging Nodes and Information Services for both SCDS and NESG consumers. The four service state classifications are Up, Degraded, Down, and Maintenance (added in v3.1).

First navigate to the "Status" page within the SWIFT Portal.

• Up state indicates that the service is functioning as expected,
• Degraded state occurs when the service is in not completely down but either one component of the node service is down, or the normal rate of the information service is lower than usual,
• Down state indicates that the service is unavailable and not sending any data; and
• Maintenance shows the periods of time that scheduled outages have occurred.

To see historical status information, click on "View Details" at the top of the page.

A detailed view of status history is available and provides the user with the ability to correlate observed outages they observed with the status reported in the portal. NESG messaging nodes and services are only available to users assigned an NESG role in portal. Note: status displayed in the screen shots is provided for demonstration purposes only and does not reflect the actual status when the screen shot was taken.

This will allow you to view or download a detailed historical view of SCDS Brokers and Service health status. It will also provide a list of recent incidents that have occurred, the start time, end time and duration of the incident.